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Helpdesk and incident reporting auditing
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21	Technology Support Supporting Students in Distributed Learning: An eToolkit Page < PAGE >1 of < NUMPAGES * MERGEFORMAT >2 Add to Reading List Source URL: etoolkit.ecampusalberta.ca Language: English - Date: 2011-07-19 13:14:48 Failure Technical support Downtime Triage Call centre Helpdesk and incident reporting auditing Help desk Customer experience management Information technology management
22	DRM Intelliteach press release Add to Reading List Source URL: www.intelliteach.com Language: English - Date: 2013-03-08 11:13:12 Customer experience management International economics Copyright law Digital rights management Service desk Outsourcing Terminology Issue tracking system Helpdesk and incident reporting auditing Help desk Business Information technology management
23	Appendix B – Contact Information for Online Assessments Help Desk Information A Help Desk is available for the online assessments. Schools that encounter technical problems during an online assessment should first cont Add to Reading List Source URL: www.ncpublicschools.org Language: English - Date: 2012-09-24 15:03:43 Helpdesk and incident reporting auditing Call Avoidance Help desk Business Issue tracking system
24	Application Development and Support Service Description The Application Development & Support (AD&S) service provides high-end design and the latest Web technologies to North Carolina government at the lowest possible ra Add to Reading List Source URL: www.its.nc.gov Language: English - Date: 2012-07-23 11:12:48 Management Service-level agreement Issue tracking system Service desk Service Customer service Business continuity Helpdesk and incident reporting auditing Incident management Information technology management Business Marketing
25	IT Help Desk Phase I Teresa Downey – August 27, 2012 Agenda • Birth of Project Add to Reading List Source URL: www-group.slac.stanford.edu Language: English - Date: 2012-09-21 12:05:57 Business Service desk Technical support Issue tracking system Helpdesk and incident reporting auditing Help desk Customer experience management Information technology management
26	24x7 SERVICE DESK 24x7 Service Desk Critigen provides a secure, fully integrated 24x7 managed Service Desk solution that can help your company reduce operating costs and increase end-user and existing IT Staff productiv Add to Reading List Source URL: www.critigen.com Language: English - Date: 2013-03-13 19:17:51 Service desk Business Technology Helpdesk and incident reporting auditing Remote Infrastructure Management Help desk Customer experience management Information technology management
27	Student Help Desk Phone Operator Job Description Add to Reading List Source URL: www.salisbury.edu Language: English - Date: 2014-03-17 12:10:10 Business Virtual help desk Help desk Customer experience management Helpdesk and incident reporting auditing
28	Visio-Help Desk Workflow Breakdown.vsd Add to Reading List Source URL: www.nmdfa.state.nm.us Language: English - Date: 2013-03-07 10:29:33 Computer programming Issue tracking system Email Request Tracker Notification system Helpdesk and incident reporting auditing Plain Ticket Help desk Software Computing
29	Visio-Help Desk Workflow Breakdown.vsd Add to Reading List Source URL: www.nmdfa.state.nm.us Language: English - Date: 2012-09-05 18:42:42 Computer programming Issue tracking system Email Request Tracker Notification system Helpdesk and incident reporting auditing Plain Ticket Help desk Software Computing
30	Visio-Help Desk Workflow Breakdown.vsd Add to Reading List Source URL: nmdfa.state.nm.us Language: English - Date: 2013-03-07 10:29:33 Computer programming Issue tracking system Email Request Tracker Notification system Helpdesk and incident reporting auditing Plain Ticket Help desk Software Computing

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